What is Vesta Chatr Charge on Credit Card?

If you’ve recently found a charge from Vesta Chatr on your credit card statement, it is related to your Chatr Wireless bill.

Chatr Wireless is a subsidiary of Rogers Communications, one of the major telecommunications companies in Canada.

Is the “Vesta Chatr” Charge Legitimate or a Fraud?

While Chatr Wireless is a legitimate company owned by Rogers that provides wireless telecommunications services in Canada, the only way to confirm whether or not the “Vesta Chatr” charge on your statement is fraudulent depends on a few factors.

First off, are you signed up with Chatr Wireless? Then it’s more likely that this is in fact your wireless phone bill.

If you aren’t sure whether or not you are with Chatr, you can find out more information by contacting their customer service team online or over the phone at 1-800-485-9745.

If you believe this transaction might be fraudulent, you should contact your credit card provider immediately and dispute the charge.

Couple looking at phones in Chatr store

Frequently asked questions

  • What is the Vesta *Chatr charge on my credit card?
  • I haven’t been associated with Vesta *Chatr for over two years. Why did I receive a charge now?

  • The exact reasons for this could vary, but it’s possible there was a balance outstanding, there has been a mistake or fraudulent activity. It is important to contact Chatr and/or your bank to file a dispute to investigate the charge further.

  • What should I do if I mistakenly provided my credit card information to a Vesta Chatr support person?

  • If you mistakenly provided your credit card information to any support person, keep a close eye on your transactions to ensure there are no charges that you don’t recognize. Alternatively, you can call your card issuer to issue you a new card.

Tara Al-Khudairi

Tara Al-Khudairi is a freelance personal finance writer who has worked in the financial services industry since 2017. She graduated from McMaster University with a degree in Finance and is pursuing her CFA.

She has worked at a major Canadian financial institution in various client-facing advisory roles, starting as a bank teller and working up to a Client Services Associate within the Asset Management division. She specializes in simplifying concepts of personal finance for people of various financial backgrounds.

When she’s not examining the markets looking for the next SHOP.TO, she’s either practicing yoga, planning her next vacation, or has her nose buried deep in a book.