The Amazon Channels Charge on your credit card occurs when you sign up for a premium channel through Prime.
You might be wondering why you’re getting charged this on your credit card, especially since you already paid for a Prime membership.
Most people know about Amazon Prime Video, the free streaming service with a Prime subscription.
Amazon also has a premium subscription service called Amazon Channels.
This service allows Prime members to subscribe to stream premium channels like HBO and Starz.
People often get confused between all of the Amazon services so we’re here to clear up that confusion.
What to do If You Don’t Recognize Amazon Prime Channels Credit Card Charge?
If you see an Amazon Channels Charge on your credit card that you don’t recognize, it’s important to take immediate steps.
Why?
Because not only might somebody have access to your Prime Video account, but they would also have access to your regular Amazon Prime account as well.
The first thing to do is to ask any friends or family members who have access to your Prime account if they subscribed to an Amazon Channel.
If they did, then the problem is solved.
But if they didn’t, you need to immediately check your Amazon Prime account to see if a subscription was accidentally made.
If there is an Amazon Channels subscription and you are sure it shouldn’t be there, it’s time to talk to Amazon’s customer service.
They will be able to provide you with all of the details for that charge.
If you are disputing the charge, then they will likely open up an investigation into the matter.
How Do I Cancel Amazon Channels on My Credit Card?
If you don’t want to bother going through an investigation and just want to cancel the subscription, you can do that too.
To cancel an Amazon Channels subscription you just need to login to your Amazon Prime Video account and head to the Account & Settings option.
From there, find the Channels sub-menu and select which subscription you would like to cancel.
If it is a refund you are looking for then you will need to go through Amazon’s customer support.
However this will not be a straight-forward process and you’ll likely only be granted a refund if the purchase was made by someone who had unauthorized access to your Amazon account.
As of 2023, there are more than 200 million Amazon Prime subscribers around the world. This includes nearly 150 million in the United States, by far Amazon’s largest market.
What are Amazon Prime Video Channels?
Amazon Prime video channels are additional premium networks that can be purchased in addition to the Prime Video streaming service.
Most of these premium Amazon Prime Video channels do not have ads and offer content that is not available on their regular cable counterparts.
Note that these fees are in addition to your annual Amazon Prime membership fee.
Here is a list of some of the premium networks that are available for subscription through Amazon Channels:
- AMC
- BBC Select
- Britbox
- Cinemax
- Discovery+
- HBO Max
- MGM
- Paramount+
- Showtime
- Starz
Finding an Amazon Channels charge on your credit card can be confusing.
Since they show up on your statement as AMZN Digital or AMZN Prime Video, it’s easy to think it is a wrongful charge.
After all, Amazon Prime Video is a service that is included with the cost of your Prime membership.
This charge refers to a premium subscription channel under your Prime Video account.
If you are unfamiliar with the subscription, you can either cancel it through your account or dispute it through Amazon’s customer service.
