A charge on your credit card statement labeled CPC/SCP is typically a legitimate charge by Canada Post.
CPC stands for Canada Post Corporation and SCP stands for the French translation, la Société Canadienne des Postes.
CPC/SCP charges on your credit card bill can be for a few different reasons.
The most common reason is for charges when visiting a Canada Post location and mailing a package.
This would also include things purchased at the post office like stamps, envelopes or other packing materials.
Another reason you may have been charged a CPC/SCP charge is if you bought something online from outside of Canada and were charged a customs or duty fee.
Payment of this fee at the post office or your door will result in a CPC/SCP charge.
What to Do if You Spot an Unauthorized CPC/SCP Charge
If you spot an unauthorized CPC/SCP charge on your credit card, here’s what to do:
- Contact Canada Post. Inform them about the unauthorized charge and provide all relevant details, including the date and amount of the charge.
- Request your credit card issuer to investigate the charge. If you believe the transaction is fraudulent or incorrect, contact your credit card issuer immediately. They may possess additional information about the transaction and can assist in determining whether it was fraudulent.
- Take the necessary steps to file a dispute with your credit card issuer. If you’re certain the charge is fraudulent, file a chargeback. This will initiate the process of removing the unauthorized charge from your account.
Frequently Asked Questions
- Is CPC/SCP a legitimate charge?
- How can I contact Canada Post about a charge?
You can contact Canada Post at 1-866-607-6301, or 416-979-3033 if you are outside of Canada. They are available by phone Monday to Friday, from 7 AM to 11 PM ET, and Saturday and Sunday, from 9 AM to 9 PM ET.